Move On Up
Sorbet Loyalty Programme is classified into four tiers: Green, Blue, Silver & Gold.
Your rewards are specially tailored to the tier you are in.
R1 = 1 Point
3000 Points = Unlocks your reward to enjoy instore
Reward for every R3000 spent per tier:
Green = R50
Blue = R100
Silver = R150
Gold = R200
Want to know more?
How do the tiers work?
Easy! As you spend, from the day you join, we count your total spend. Every time you hit a milestone; you move up a tier! After 12 months, we reset the counter to zero and start over again.
How do the birthday discounts work?
Birthday Discount – You can get up to 50% off a birthday treatment for yourself, valid from 1st day of your birthday month and will be valid until the end of the Birthday month (1 Calendar month).
You may only redeem your Birthday discount once within your Birthday month which is for treatments only. This discount cannot be redeemed against any retail items.
Your Birthday discount cannot be used in conjunction with other promotions.
Your tier determines the maximum discounts you can earn, meaning you can get 50% or the maximum, whichever comes first.
Your birthday status is valid for 12 months after your loyalty status is reset EG. If you achieve Gold status in the first 12 months, you can enjoy your birthday Gold status the following year.
Can anyone join?
Definitely! Whether you are a Mrs, Ms, Mx, Miss or a Mr, a Dr, a Prof, a Rev or anything in between, Sorbet Loyalty Programme is for you.
Where can I earn points?
Whether you visit a Sorbet Salon, Sorbet Nailbar, Sorbet Hairbar (previously known as Sorbet Drybar), Sorbet MAN or freestanding Candi&Co., you will earn your points on any retail, treatments or gift cards purchased instore.
Where can I use my rewards?
Happily, spend your rewards on any treatment at any Sorbet Salon, Sorbet Nailbar, Sorbet Hairbar, Sorbet MAN or free-standing Candi&Co. store. ** Excludes the purchase of retail products.
Where can I check my Loyalty information?
Contact your nearest Sorbet Salon, Sorbet Nailbar, Sorbet Hairbar, Sorbet MAN and free-standing Candi&Co. for Loyalty Programme information such as available rewards, current tier and much more! You can also email us at loyalty@sorbet.co.za. Please remember to also include your name, surname, email and cell number on your enquiry email.
How long do my Loyalty rewards last?
Loyalty rewards earned are ONLY valid for a 12 month period, thereafter they expire.
Refunds
Refunds are credited against your annual spend and tiers will be adjusted accordingly including points and rewards earned.
Rewards
Rewards can only be used by the registered loyalty member.